HOPS Architects Ltd is committed to protecting and respecting the privacy of our clients, collaborators, employees and all individuals with whom we engage. We operate in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018, ensuring that personal data is processed lawfully, fairly and transparently. In the course of delivering architectural, planning and consultancy services we collect and process personal information including names, contact details, project information, site addresses, correspondence, financial details and, where relevant, recruitment materials.

This information is used strictly for the purposes of responding to enquiries, delivering contracted services, administering projects, meeting professional and regulatory obligations, managing recruitment, and maintaining the efficient operation of our practice. We rely on lawful bases including contractual necessity, legitimate interests, legal obligation and, where appropriate, consent. Personal data may be shared with professional consultants, contractors, advisers, service providers and regulatory authorities where necessary for the proper delivery of our services or compliance with law; we do not sell personal data. We retain information only for as long as is reasonably required, including in line with statutory requirements and professional indemnity obligations.

Appropriate technical and organisational measures are implemented to safeguard information against unauthorised access, loss or misuse. Individuals have the right to request access to, correction or erasure of their personal data, to restrict or object to processing, to withdraw consent where applicable, and to lodge a complaint with the Information Commissioner’s Office. Through disciplined governance and responsible data stewardship, HOPS Architects Ltd seeks to uphold the same standards of integrity, professionalism and care in the management of information as we do in the design of the built environment.